Former Sheriff Deputy’s Lawsuit Against Repo Company and Toyota Motor Credit

Adrian, MI – April 25, 2012 – On Monday in Lenawee County Circuit Court, a former sheriff deputy’s lawsuit against a repo man he blames for his firing was scheduled for trial in September next year during a hearing Monday. Toyota Motor Credit was also named claiming the repossession order from Toyota Motor Credit Corp. was improper. If held responsible, TMCC could be held responsible in court. The Repo owners insurance will not defense the claim.

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East Texas Repo Owners Tell News of the Dangers of Modern Repossession

East Texas – April 24, 2012 – Having a vehicle re-possessed can be a very frustrating situation. But imagine being the man behind the tow truck.

For Wesley Peirce, and his drivers at East Texas Auto Recovery in Longview, the goal seems simple.

“The goal is to get the car and leave with it,” he said. “If it’s front wheel drive, I want to get to the front of it, pick it up and leave.”

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Collecting in a High Tech World

New Webinar Thursday, May 3, 2012

COLLECTING IN A HIGH TECH WORLD

10:00 a.m. PDT, 11:00 MDT, 12:00 CDT, 1:00 EDT (Duration: Approximately 90 minutes)

It’s a new world out there.

Many collection laws were written when people communicated by telephone or by U.S. Postal mail. When the Fair Debt Collection Practices Act was enacted in 1978, few people had answering machines and many were still using rotary dial telephones. Cell phones were bigger than bricks when the Telephone Communications Act became law in 1986.

Today, collectors have a variety of ways to communicate with borrowers. Telephone. Cell phone. Fax. Email. Text message. Social media.

But with new tools, come new questions. May you call a borrower’s cell phone? May you leave a voice mail? Does it matter if the voice mail is on the borrower’s home telephone or the borrower’s cell phone? How about the borrower’s work phone? Does it matter if you are returning the borrower’s call from that phone?

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NFA Response to the New Chase Contract

Editorial

Recently we have heard an outpouring of concern from the professional recovery agents and the insurance community regarding the newly released contract from Chase Auto Finance.  NFA shares your concerns.  The board discussed this matter last week at our midwinter meeting and decided to have the contract reviewed by our general counsel on behalf of the members of NFA.  We will also be reaching out directly to Chase responding on behalf of the NFA.

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