80% of Respondents Say Finding Experienced Collectors Difficult -A Client Survey by CU Recovery

cu_rcvryFOR IMMEDIATE RELEASE

Wyoming, MN – December 15, 2014 – In a recent client survey conducted by CU Recovery, a staggering 80% of respondents said that finding experienced collectors was difficult. In analyzing the results, individual clients list a number of reasons for the shortfall. Not surprising, Credit unions are careful to select people that fit their culture and philosophy. Other factors include the geographic location of the credit union and a lack of talent in their area. Others state that they lack physical space to house additional staff. One solution to these roadblocks would be to outsource all or part of the collection process.

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