October 10, 2017 – The year was 2006: the first internet account management software was introduced into the repossession industry. Since that time, the purveyors of different electronic account management systems have been in an all-out economic “war” to corner the market on connecting lenders with repossessors through their own proprietary software systems.
29 September 2017 – Through a memo circulated last week, it appears as though Santander has extended their deadline for CARS certification to November 1, 2017 from its prior deadline of October 1st. The memo states that a formal notice of this is pending from Santander themselves. Included in the memo is a request to identify agencies who have refused to comply the certification mandate for the purposes of identifying gaps in coverage.
Our initial editorial titled “Santander Demands CARS Certification – The Contingent Fee Contradiction” we addressed the issue of Santander/Chrysler demanding that all of their approximate 700 agencies be CARS Certified. Despite our extreme efforts to distance any blame on RISC, CARS or Joe Taylor, Stamatis Ferrolis or Mark Lacek, all of their editorial responses focused solely upon their defense. It seems like either they all miss the point or perhaps they agree with us and just can’t say it?
Before I get started on this article I would be remiss if I did not first recognize those brave and compassionate recovery agents who have gone to Houston to help in the aftermath of hurricane Harvey. I thank you for your efforts and pray for your safe return to your own home soon. I also continue to send prayers to those agents affected by Hurricane Harvey. Now, to my reasons for writing this article.
I read the recent editorial about Santander/Chrysler and I felt the need to respond from my point of view. One of the questions in the article was why Santander/Chrysler chose the C.A.R.S. National Certification Program for ensuring that the recovery agents they hire are professionally trained. I am going to try to answer that question only.
I read your editorial regarding Santander/Chrysler and I would like to take this opportunity to respond to parts of it. I have known Joe Taylor and Stamatis Ferarolis for more years than I can remember and I totally agree with what your editorial said about them so we will leave that where it is.
The two things I want to respond to is contingency and certification and I mean real professional certification.
We’ve been getting a lot of laughs lately, as well as some copies of cancellation letters being sent to lenders and forwarders over their ludicrous demands. If you work for Santander/Chrysler you should have already received their latest demand for CARS Certification. While we strongly support the CARS program created by the respected industry veterans, Joe Taylor and Stamatis Ferrolis and RISC, we find the Santander/Chryslers demands almost laughable considering they demand their agents partake in the obviously dangerous practice of contingent assignments.
Grandville, MI– February 2, 2017 – Loss Prevention Services, LLC, an industry leader in repossession and skip tracing services, announced today that it has chosen MBSi Corp. (MBSi) as its assignment and compliance management solution. Throughout this next year, LPS will transition their assignment management platform to Recovery Connect (RC), MBSi’s next generation assignment platform. In addition to adopting Recovery Connect, LPS has also chosen to adopt MBSi’s Compliance Made Easy (“CME”) suite of compliance platforms, as well as MBSi’s full vendor compliance management services. This decision allows LPS to integrate assignment and compliance management into one system. LPS and their clients will be provided with unprecedented transparency and analytics to create the best results in the most compliant environment available today.
Like a double edged sword, social media can be a great way to communicate or if used irresponsibility can make you bleed headaches. Remember, what you post on any social media site doesn’t go away….ever.
FOR IMMEDIATE RELEASE
January 23rd, 2015 – The Certified Asset Recovery Specialist (C.A.R.S.) National Certification Program is entering its 16th year of providing professional certification to the collateral recovery industry nationwide and again this year, Recovery Industry Services Company (the RISC team) would like to take this opportunity to thank our industry for your continued support.