Helping Credit Unions Collection Departments by


Wyoming, MN October 8, 2013  The 2013 CU Recovery Collection Academy was another successful exchange of information on how credit unions can increase effectiveness in their collection departments.  The sold out crowd included 81 credit unions from 24 states and many credit unions sent several people from their collection departments to take advantage of the rich content found in 5 separate sessions.  Wendy Elieff, Vice President of Sales & Service for the company, facilitated the 2 ½ day conference. According to Elieff, the purpose of the conference was to “bring timely topics of interest to credit unions so that they would be able to manage their departments with the most up to date and accurate information.”  “It was also a time to meet with peers and the experts conducting the sessions to compare notes and find collection solutions that work for credit unions of any size.

Participants who toured the CU Recovery headquarters found the tour to be a highpoint of the event, noting that the values and commitment of the CU Recovery/ Loan Service Center staff were keys to the company’s collection success of credit union referrals.  Others were anxious to try out the formulas for collection department strategic planning offered by Kelly Becker, President of CU Recovery & The Loan Service Center.  Complex collections issues such as bankruptcy were discussed by experts in their fields.  A session that everyone agreed was of significant value to the conference was a report by one of their peers on successful analysis and use of loan modifications.

The next CU Recovery Collection Academy is scheduled for October 8-10, 2014 and will feature topics submitted by this year’s credit union participants.


 cu_recovery_logoAbout CU Recovery & the Loan Service Center

CU Recovery, Inc. is a full service collection agency, working exclusively for credit unions, dedicated to maximizing recoveries on charged off loans. The Loan Service Center, Inc. provides staffing solutions for credit union collection departments to minimize losses on their delinquent active loan portfolio. The CU Recovery Collection Academy is a resource for continuing education to assure the success of Credit Union collection departments in meeting their member service and delinquency reduction goals. For more information:

For Further Information Contact:

Wendy Elieff, Vice President Sales & Service


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