ROA Partners With NCCI Providing Field Contact Services


New partnership helps reduce loan losses for ROA clients


PASADENA, Calif., June 18, 2015Remarketing of America (ROA), the premier risk management and loss mitigation provider of recovery and remarketing services for the financial services community, has partnered with National Creditors Connection, Inc. (NCCI) to provide field contact services for lenders nationwide.

This new service will be fully integrated with ROA MAXX, ROA’s proprietary AssetLink technology, enabling lenders to access these services, along with all other ROA services, 24 hours a day, seven days a week, to easily track the progress in real-time.

“We are excited about our partnership with NCCI, which will enable ROA to help our clients re-establish right-party contact with delinquent borrowers, and reconnect with these clients to help mitigate loan losses during the collection process,” shared Emory W. White, President and CEO of ROA. “If we can help our clients save time, money and retain members/customers, with NCCI assisting in the consumer communication process through this new service versus going down the repossession route, then we’re doing what’s best for our clients.”

NCCI has more than 22 years of experience servicing the lending and finance industries and understands the importance of re-establishing contact with borrowers face-to-face to gather required information to help reduce delinquency rates. NCCI provides a multitude of personal contact solutions that open up the lines of communication to identify options for repayment and to improve the overall collection process.

“Given ROA’s sound business values to always do what’s right for our clients, we feel proud to be able to provide our field contact services for ROA’s portfolio,” said Richard Rodriguez, CEO of NCCI. “We take great pride in what we do at NCCI, always ensuring the best experience for the borrower, the client, and our partners.”

As a nationwide leader of field contact services, NCCI proudly provides state-of-the-art expertise in serving its clientele with cutting edge technology, while ensuring compliance with the Fair Debt Collections Practices Act (FDCPA).- ROA is pleased to add such a reliable source for field contact services for its clients, further fostering its recovery toolset.

About ROA

Remarketing of America (ROA) is the premier full-service risk management and loss mitigation provider of recovery and remarketing services for the financial services community. Utilizing the services of a global network of independent third-party licensed, insured, bonded and certified agencies coupled with the implementation of ROA’s proprietary software (ROA MAXX), ROA offers a knowledgeable and certified team of financial and automotive professionals who are experts in recovery and remarketing services. For further information on ROA visit

About NCCI

NCCI, the nation’s leader in field contact services, specializing in borrower contact and information gathering through personal face-to-face interactive solutions and inspection services. Comprised of a nationwide network of professional field contact specialists, NCCI provides services to many of the nation’s largest lenders. NCCI was founded in 1992 and is a Certified Minority Owned Business Enterprise. For more information about NCCI, call 800-300-0743 or visit

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If you would like more information about this article and ROA, please schedule an interview with Gary Moffatt by calling 626.389.3920 Ext. 102 or emailing

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