November 12, 2015 – Eagle Group XX Facilitator and Certified ACA Instructor, Ron L. Brown, conducted the Field Agent Compliance Training (FACT) credentialing program for attendees at the California Association of Licensed Repossessors (CALR) on Friday, October 30th in Sacramento California.
The 53rd Annual CALR Convention was held at the Embassy Suites Sacramento overlooking the American River in downtown Sacramento and was well attended by members, vendors, credit union personnel and invited guests.
Attendees for the 4.5 hour credentialing class included CALR members not only from California but also from as far away as Arizona, New York and Pennsylvania. Attending the training also were numerous California Credit Union employees.
All of the costs involved with the credentialing program were covered by CALR and the attendees who received a passing score on the FACT Test will receive the credentialing certificate of CREDENTIALED FIELD AGENT (CFA).
The FACT credentialing program has been recognized by the major trade associations as well as financial institutions as acceptable compliance training for all field employees as it not only covers Pre-Contact Duties and Preparations, On Site Awareness, Personal Contact and Post Recovery Responsibilities but also includes Training Record Documents and quarterly continuing education segments.
The members of Eagle Group XX have designed this CFPB updated compliance training and offered it to members of the major trade associations at a deeply discounted affordable cost in order to establish a national standard accepted and recognized by any court of law as adequate training for field employees.
For information regarding the FACT Training you may contact Ron Brown at RBROWN2150@aol.com or by telephone at the Eagle Group toll free number 800-411-1844.