Renovo Services, LLC the vehicle transition industry’s most fully-integrated single source solution to the financial services industry today announced the release of Agency Scorecards for its repossession partners.
“The scorecard leverages our clients’ core requirements and is designed to help our recovery partners identify key opportunities for improving the scores produced by the Get Best Agent algorithm,” said Wes Goebel, COO of Renovo Services.
Renovo’s Get Best Agent (GBA) program identifies the agents in a defined zip code range, and then uses several weighted metrics to automatically select the best agents. The primary metrics used to evaluate the best agent are recovery rate, update compliance, condition report compliance and average days to recovery.
“Renovo utilizes GBA as the key driver of order flow to Agencies,” said Goebel, “irrespective of whether that agency is one of our network Repossession Partners or an Allegent agency.”
Within the Agency Scorecard, an agency will be able to see the statistics required to place in specific percentiles – Top 10, Middle 50, and Bottom 10. Additionally, Agencies will now be able to review their company’s statistical proficiency in the important categories relative to their national peers. The agencies overall percentage per category determines their peer ranking percentile per category – their overall GBA Score Percentile shows their aggregate ranking amongst their peers.
“The reportingupdates on a daily basis so that progress will reflect all orders received every time an agency logs into our Iris 2.0 system,” added Goebel.
Agencies can view their scorecard by logging onto to the Iris 2.0 system.
About Renovo Services, LLC
Renovo Services, LLC, is the vehicle transition industry’s most fully integrated single source solution to the financial services industry with the following brands: ACCIS Solutions, Allegent Recovery, Skip Pros, Compellum, and ReposDirect.com. Renovo Services covers the entire delinquency process by offering recovery management, direct repossession, skip tracing, and collection services. For more information on Renovo Services and The Renovo Companies visit us at www.renovoservices.com.
Vice President of Customers