Largest Industry-Owned Forwarding and Facilitation Cooperative Hires Director of Business Development


Press Release

AUSTIN, Texas, Sep. 16, 2013 – National Finance Adjusters (NFA), a structured business cooperative owned by the top industry leading recovery and remarketing professionals in the nation, today announced it has hired John Houston to join its growing team as the Director of Business Development. In his new role, Houston will be responsible for creating advertising and marketing strategies, executing sales presentations and producing a skip tracing program to help NFA expand its business products and services to new and existing clients.

Houston has more than 10 years of experience in the recovery and repossession industry. In his previous role, he was the Director of Business Development at Portfolio Recovery Association (PRA), where he focused on creating new business as well as implement programs, training and consultation services. His intimate knowledge of the auto loan and skip tracing industry allowed him to establish strong relationships with large lenders and significantly reduce their charge offs and overall financial losses. Houston will bring his expertise to NFA to help the company grow and to develop new lender leads.

“As NFA continues to grow, we need a seasoned industry professional to help spearhead our new business efforts,” said Bob Stankovitch, Director of NFA and President of the Peak Service Corp. “Houston’s talent and experience will provide a new perspective and approach to help ensure NFA continues to be successful.”

NFA focuses on offering lenders a viable alternative to the standard forwarding model, while regaining market share for independent repossession companies lost to the national forwarding companies. In addition to a centralized assignment, communication and accounting, and risk mitigation, lenders have the option of communicating directly with the agent if they choose.


In February 2013, the association known as National Finance Adjusters (NFA) merged with American Recovery Association (ARA).  As part of the comprehensive agreement, American Recovery Management Solutions (ARMS) joined with Relliance, Inc. to form the largest industry-owned forwarding and facilitation cooperative in the United States, now known as NFA. Since the merger, NFA has tripled in size to help meet their vision of offering lenders a viable alternative to the standard forwarding model.

About National Finance Adjusters, Inc.

National Finance Adjusters (NFA) is structured as a business cooperative, which means that it’s owned and managed by a professional group of successful, independently-owned recovery and remarketing firms, aligned to build a quality-based option to current forwarding companies. NFA chose the cooperative model because it allows us to combine our years of experience in the industry to provide lenders with the most comprehensive recovery and remarketing serves available. NFA utilizes the best-performing recovery contractors from across the country along with best-in-class remarketing services. By combining these components, NFA delivers the maximum possible return on invested capital available in the market. For more information call  (623) 516-1018.


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