At the recent joint ALLIED and RSIG convention in Fort Lauderdale the board members of FLACARS had the opportunity to sit down with both Keith Baggett, Vice President of Vendor relations and also with Chris Oskiera Vice President of Operations and Services and we had a very open and honest discussion regarding the new Primeritus Contract that was recently sent out to all agents.
Specifically we discussed the questions presented in the FLACARS SURVEY and the results of not only this survey but also the poll taken on the repoindustry.com website.
We are happy to say that they have agreed to completly remove section 3.0 which had to do with Right of Entry to your yard.
They have also agreed to review and address ALL of the concerns presented within the survey.
We also talked about fees and why they are so low. The response we got was that because they (forwarders) are responding to RFP’s issued by the lenders themselves.
It could be the lenders who are actually forcing this decline in pricing, using the forwarders to cut their own costs and yes we get the short end of the stick.
Both Keith and Chris agreed to take a closer look at operating costs across the different geographical regions of the country to see if there is any room for enhancement. They do understand that the cost of business is not the same in Los Angeles or New York or in a small town in Virginia.
Both Keith and Chris will be at NARS this weekend.
I urge you to introduce yourselves to them, be polite, and share with them your concerns.
We asked the question to Chris point blank, can we expect to see a new revised contract and he said YES but not for a couple of weeks after NARS.
Communication guys…now is the right time to make a positive change.!
Miami Director, FLACARS