Why Santander Chose CARS – Editorial Response from Mark Lacek

EDITORIAL REBUTTAL

I read the recent editorial about Santander/Chrysler and I felt the need to respond from my point of view. One of the questions in the article was why Santander/Chrysler chose the C.A.R.S. National Certification Program for ensuring that the recovery agents they hire are professionally trained. I am going to try to answer that question only.

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