🎧 Boost Your Collections Success: Insights from FSU Credit Union’s Director!

🎧 Boost Your Collections Success: Insights from FSU Credit Union’s Director!

🎧 Podcast: Season 2, Connect & Collect – Episode #11 – Leading the Charge: Expert Tips for Credit Union Collection Teams

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In this episode of ⁠Connect and Collect⁠, we welcome Alisha Blondel, Director of Collections at FSU Credit Union.

What we’re talking about in this episode ⤵

• Alisha’s Career Journey: From starting as a Branch Teller in 2003 to becoming the Director of Collections, Alisha shares her professional growth story and the milestones along the way.
• Empathetic Collections Approach: Learn about the shift towards a more understanding and empathetic approach to collections, which has proven effective in dealing with members compassionately.
• Training and Performance Incentives: Alisha discusses innovative training techniques and performance incentives that motivate and empower collection teams.
• Career Advice for Collection Professionals: Gain valuable insights and tips for both aspiring and current collections professionals looking to advance in their careers.
• The CUCP Summit: Hear about the impact of professional gatherings like the CUCP Summit on community building and professional development within the credit union sector.
• FSU Credit Union’s Community Impact: Explore how FSU Credit Union is making a significant impact in the community through educational initiatives and dedicated member service.

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Want to hear more?

In each episode, we’ll connect with credit union leaders to discuss the latest lending innovations, trends, challenges and opportunities within the industry.

Please feel free to reach out to us with your thoughts or questions about this subject or if you are interested in being a featured guest for a future episode.

Follow us on LinkedIn as we share clips and insights from the episodes every month.

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🎧 Boost Your Collections Success: Insights from FSU Credit Union’s Director! – 🎧 Boost Your Collections Success: Insights from FSU Credit Union’s Director! – 🎧 Boost Your Collections Success: Insights from FSU Credit Union’s Director!

🎧 Boost Your Collections Success: Insights from FSU Credit Union’s Director! – Delinquency – Credit Union Collections – Credit Union Collectors