I’ve written on this topic twice before and didn’t think I would need to write about again. But as new collectors come into this industry, old lessons are not always passed on. So here’s the lesson.
It’s a little before 3:00am, very quiet. A tow truck is idling up backwards into a driveway intending to repossess a Ford truck. Suddenly the lights in the house come on and a man runs outside. The repo driver, afraid for his life, drives away and leaves the Ford behind. 15 minutes later, another repo man backs up into the same driveway. This time the debtor is waiting on his porch with a 30-30 telescopic rifle and he shoots the repossessor through the neck and both lungs, killing him.
Good piece. But I have been requesting prior notes for almost 20 years when needed, and a majority percentage of clients out there just won’t submit these notes. So these clients leave it up to us agencies, to be extra cautious when running those accts we know aren’t first placements. This would require the CSR to do extra work and just like repo agencies; “you get what you pay for”.