Come Join the NCUCA Roundtables in Vegas

Join Us!

At Bellagio Las Vegas

April 2 – 4, 2024

Delinquency is on the rise. Regardless of your level of collections experience, this a time a time that you need to be more engaged than ever. And that time is now. Please come and participate in one of our Roundtables.

What are the Roundtables? The Roundtables provide attendees a more intimate setting in which to get to know some of our industry experts. The format will consist of a number of concurrent roundtables each with an industry expert and a specific topic. Attendees will choose what table to start at and after 30 minutes, the attendees will rotate to their next table.

The rotations will continue each 30 minutes for the duration of the 1.5 hour event. You will be able to catch 3 sessions in total so pick your top 3 sessions, and have 3 back ups just in case they are full!

How does it work?
Attendees get 3 roundtable sessions with industry experts.
Sessions rotate every 30 minutes
10 seats at a table (including speaker(s))
Tables assigned by “First Come First Serve” basis

Below is our current lineup of 2024 Roundtable topics/speakers.

Come Join the NCUCA Roundtables in Vegas

Power User Sessions

Learn tips and tricks to maintaining a productive collections program at one of our many power user sessions typically led by the vendor company. This user session will explore best practices and latest releases/enhancements.

Collections using the Symitar Episys Core – Mike Schatzman, Technology Systems Solutions

Optimize Your Strategy: Boosting Early-Stage Collections for Maximum Impact! – Kevin Barth, AKUVO

Meridian Link: latest releases, functionality, and best practices – by Meridian Link

Strategic direction of the Temenos Collection Module – by Kris Frantzen, Temenos

FIntegrate: Increasing efficiency in collections through automation with anticipated surges in delinquencies and loan losses – by FIntegrate Technology

Roundtable Session Topics

See How Text Messaging Can Help Your Loan Servicing – Jenn Quinn, Eltropy
Consumer Collection Litigation Update – Karel Rocha, Prenovost, Normandin, Dawe, & Rocha
Credit Union 2.0, Chris Otey
Leading with Empathy: A Blueprint for Modern Collections – Amir Tajkarimi, Lexop
Common Challenges of Working From Home – Ann Johnson, Silver State Schools Credit Union
3 Topics (see below) – Peter Duffy, Piper Sandler & Co.

How Mergers of Banks Differ From Mergers of Credit Unions and why you should care.
Credit Union Partnerships With FinTech Companies- what’s the big deal?
“Everything Is on The Table”

Real Estate Trends – Jonathan A. Malek, Esq, RE/MAX ONE

Navigating the Selection Process: Criteria for Choosing Collection Agencies in Credit Unions – Susan Richards, CredTech Consulting LLC

Regulatory Review of GAP Cancellations – Tyler Gray, Lender Compliance Technologies

Handling Commercial Loan Defaults – from Work Out to Judgment – Michael J. Dougherty, Weltman

Open Lending, Courtney Collie

Make sure you register to attend the National Credit Union Collections Alliance (NCUCA) ninth annual conference scheduled for April 2 through April 4. Be sure to register our our pre-conference Topgolf event!

This year’s conference will once again be held at the beautiful Bellagio Hotel and Casino in Las Vegas. We locked in an amazing room block rate of $169 + tax/resort fees per night.

Conference Registration – Credit Union 2023 – NCUCA

Please head over to www.ncuca.com to register and book your room today! Feel free to reach out to me if you have any questions. See you in April!

About the NCUCA

The NCUCA, organized in early 2015 with the goal of improving resources and efficiencies amongst credit unions collections employees and management nationwide. Lead by a board of directors representing credit unions across the country with the aim of developing low cost educational services and assisting in identifying efficiencies.

Mission Statement

To be a premier credit union industry organization providing information on up to date credit union related issues. We will be sharing best practices, facilitating communication and networking nationwide.