Logix FCU and USF FCU selects AKUVO for delinquency management

AKUVO, a technology-based organization specializing in portfolio risk and delinquency management, announced two more financial institutions that have signed on to use Aperture, the company’s cloud-based collection and behavioral analytics platform.

Logix Federal Credit Union, $8.8 billion in assets, and USF Federal Credit Union, $1 billion in assets, make a total of five new signings for AKUVO so far in 2022.

The Tampa, Fla.-based USF Federal Credit Union’s mission is to help University of South Florida’s faculty, staff, students, alumni association members and their families achieve financial success, which includes offering support during times of hardship and delinquency. USF FCU was seeking a technology partner that could enhance that mission and help the credit union efficiency manage current delinquency and drive insights to shape future risk mitigation strategies.

“We were highly impressed by Aperture’s ability to use data and analytics to drive both short-term, practical actions and long-term risk management strategies. Our collectors will gain better insight into the entire member relationship and feel confident in selecting the best course of action to bring accounts back into good standing,” stated Chip Sims, Collection Manager at USF Federal Credit Union.

Logix Federal Credit Union, headquartered in the Los Angeles metro area, was excited by AKUVO’s ability to reimagine and redesign traditional delinquency management using data and analytics. With an impressive 91% of Logix FCU’s members saying they would recommend the credit union to their friends, it was important to select a platform that could put the relationship first while still effectively managing risk.

“At Logix FCU we prioritize every member interaction. The data and analytics and user-friendly features in Aperture will help us connect with our members in an efficient and effective way that builds trust while also bringing accounts current,” commented Daniel Tschopp, Logix Senior Vice President Enterprise Risk Management at Logix Federal Credit Union.

“Due to the pace of change in financial services, it is more important than ever to implement systems that will enhance everyday productivity and set a good foundation for future growth. Aperture does both, combining best-of-breed technology with powerful, actionable data and analytics,” commented Jay Mossman, AKUVO founder and CEO. “We are honored to have been selected by both of these impressive organizations and we are eager to support them now and in the future.”

About AKUVO

AKUVO creates, delivers, and supports data-driven technology and services that are rooted in the latest data science applications, including machine learning, artificial intelligence, and natural language processing, to ensure credit unions have the right tools and technology to compete and win in the financial services market. To learn more, visit www.akuvo.com .

About Logix Federal Credit Union

Chartered in 1937, Logix Federal Credit Union offers a full menu of financial services, and surcharge-free access to 30,000 ATMs nationwide. Logix Federal Credit Union is rated “superior” for financial strength and is the largest credit union headquartered in Los Angeles County, with more than 220,000 members and $8.8 billion in assets. Logix operates 18 branches in Los Angeles and Ventura counties.

Federally insured by NCUA, Logix is an Equal Housing Lender. For more information, visit www.lfcu.com .

About USF Federal Credit Union

USF Federal Credit Union offers a full range of financial services to the faculty, staff, students, alumni association members, and families of the University of South Florida. USF FCU serves more than 67,000 members with membership available through more than 40 Select Employee Groups and has assets of more than $1 billion. USF FCU is a recipient of the Florida Governor’s Sterling Award for Performance Excellence. Please visit usffcu.com for more information.