MBSi Welcomes Desert Financial Credit Union as New Client for Case Management Solution

MBSi Welcomes Desert Financial Credit Union as New Client for Case Management Solution

Medford, MA, September 4, 2025 – MBSi is pleased to announce Desert Financial Credit Union has selected MBSi’s RecoveryConnect platform as its exclusive case management system. This collaboration underscores Desert Financial’s commitment to innovation and reflects MBSi’s growing role as a trusted technology partner for forward-thinking credit unions.

With this partnership, Desert Financial gains a modern, flexible, user-friendly platform, as well as a trusted partner dedicated to strengthening their recovery operations by driving efficiency, transparency and compliance across the entire repossession lifecycle. RecoveryConnect equips Desert Financial with streamlined service provider assignments, real-time visibility into case status, and powerful reporting tools that support smarter decisions and stronger compliance.  

“In selecting MBSi, we gained more than just a platform — we found a true partner. RecoveryConnect stood out to us as a modern, flexible solution to help evolve our recovery operations. Just as importantly, MBSi’s collaborative approach and commitment to working alongside our team solidified them as our platform of choice,” said Da’Mon Stigler, Director of Collections at Desert Financial. “This decision provides us with a strong foundation by pairing the right technology platform and the right team to help us scale for the future and better serve our members.”

“We’re honored Desert Financial selected MBSi as their partner of choice,” said Ray Peloso, President at MBSi. “Desert Financial is known for its forward-thinking approach and commitment to innovation. We’re confident RecoveryConnect will deliver the efficiency and flexibility they need to streamline operations and position their recovery strategy for the future. We look forward to working with them to find new and creative ways to strengthen our partnership.”

About Desert Financial Credit Union

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 480,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at www.desertfinancial.com.

About MBSi

MBSi is a leading Software as a Service (SaaS) provider in the auto finance industry, specializing in creating real-time connections between lenders, forwarders, and recovery agencies. MBSi is committed to developing technology solutions that increase efficiency, security, and compliance, helping our clients streamline operations and minimize risk.

Our flagship product, RecoveryConnect, enables seamless assignment management between lenders and recovery agencies, while VendorConnect offers transparency and compliance oversight for third- and fourth-party vendors. At MBSi, we blend industry expertise with cutting-edge technology to drive innovation and results.

For more information, please visit www.mbsicorp.com.

MBSi Welcomes Desert Financial Credit Union as New Client for Case Management Solution

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