Resolvion Launches Credit Union Division

Resolvion Launches Dedicated Credit Union and Mid-Market Division to Deliver Specialized Recovery Solutions and Enhanced Partner Support

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Charlotte, NC – October 15, 2025 — Resolvion, a leading national provider of asset recovery management solutions, has announced the launch of its new Credit Union and Mid-Market Division, created to deliver specialized recovery services, stronger transparency, and a higher level of support for credit unions and mid-tier lenders.

The division is designed to help credit unions operate with greater control, efficiency, and member focus by combining advanced recovery technology with a service model built around partnership and accountability. Clients will benefit from tailored recovery strategies, dedicated account teams, and real time performance visibility—ensuring faster resolutions and improved member experiences.

The new division will be led by Claudia Plascencia, Executive Vice President, an industry veteran with deep expertise in client service, operations, and strategic growth. Under her leadership, the division will deliver measurable improvements in recovery outcomes while maintaining the empathy and compliance standards that credit unions value.

“This launch represents more than a new division—it’s a new era for how we serve our partners,” said Mike Thomas, Chief Executive Officer of Resolvion. “Claudia’s expertise and leadership will ensure that every credit union and mid-market lender we support experiences a level of precision, transparency, and care that truly differentiates Resolvion in the recovery space.”

Resolvion’s Credit Union and Mid-Market Division reinforces the company’s mission to be the most trusted recovery partner in the industry—offering specialized services, scalable solutions, and an unwavering commitment to client success.

For media inquiries or more information, please contact:

Claudia Plascencia, Executive Vice President

claudia.plascencia@resolvion.com

Tel: 760-717-6987