“Designed to strengthen your collection staff by increasing their knowledge and confidence”
Join our seasoned instructor, Steve Kreitlow, at one of our 2023 digital training courses! Whether you are a new employee or a seasoned collector, TriVerity has the right training course to meet your training needs. All classes are available online!
Our training courses are designed to strengthen your collection staff by increasing their knowledge and confidence, which leads to effective and productive delinquency management. Training programs are available through live digital sessions, online, and through our annual educational conference.
Watch Our Training Solutions Overview
- How to avoid actions that lead to a loss of the right to collect the balance due
- The basics of the differences of a Chapter 7 and Chapter 13 bankruptcy
- English explanations of common terms and actions
- How a bankruptcy scripted guide can improve call quality and motivate members to take action
- Decisions that are needed to get the most out of your bankruptcies
- Focus on what to view and how to prepare documents in a Chapter 7 and Chapter 13 bankruptcy
- Curriculum topics will focus on collection method essentials and compliance:
- Critique and learn from live recorded calls
- Learn to use call assessment tools to ensure collection call quality
- Create effective verbal and written collection communications
- Collecting within FDCPA guidelines
- Best practices for Skip Tracing / Repossession / Remarketing / Bankruptcy
TRUST. TRANSPARENCY. TOGETHER.
Our Delinquency Management Services provide financial institutions with a single source for delinquency management with the highest quality agents and technology. TriVerity is recognized as the industry’s leading expert for third-party collections of all loan types.
The Loan Service Center is acknowledged as the most capable at minimizing first-party losses by supplying skilled staff and consistent coverage. We understand that you need us to minimize the exposure to loss caused by delinquent loans through respectful interactions with your customers and that you want to be kept informed of our progress.
Explore how TriVerity and The Loan Service Center can minimize losses from unpaid loans with its delinquency management suite of services, payment portal and client support.
Triverity Digital Collections Courses Now Available! – Triverity – The Loan Service Center
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