It’s one thing to tell your members you are thankful for them with appreciation days, but it is something far greater when the value of ‘member first’ is applied uncompromisingly to the evaluation of EVERY program and practice within your credit union. At this time of year, we give good gifts to those we care about. What are you communicating to your members when they receive insurance warning letters and an expensive, force-placed CPI policy?
CPI: The Gift No One Wants and Everyone Pays Too Much For – CPI – Collateral protection Insurance
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