2019 California Credit Union Collectors Council Agenda Announced

2019 CCUCC Annual Educational Conference!
San Diego, CA
Town and Country
October17-19 ,2019

AGENDA

Download the 2019 CCUCC Agenda pdf Here!

Thursday, October 17, 2019

12:00pm to 2:00pm Bowling Event: TBD
3:00pm to 5:00pmRegistration (CU Attendees & Business Partners/Exhibitors): Golden Pacific Foyer
3:00pm to 5:00pm Business Partner/Exhibitor First Set Up: Golden Pacific Ballroom
5:30pm to 7:30pm Welcome Reception & Networking with Exhibitors:
Golden Pacific Ballroom
Welcome Reception Sponsored by: American Recovery Association, CU Recovery, State National

Friday, October 18, 2019

7:30am to 8:30am Business Partner/Exhibitor Final Set Up: Golden Pacific Ballroom
7:30am to 8:30am Registration & Breakfast: Golden Pacific Ballroom
8:30am to 8:45am Welcome Remarks and Opening Ceremonies: Golden Pacific Ballroom
8:45am to 9:30amGeneral Session: Golden Pacific Ballroom Keynote Speaker – Judy Hammond, President & CEO of Resource Management Services, Inc. Topic: Collection Effectiveness and Compliance
9:30am to 9:45amBreak and Networking with
Exhibitors
9:45 to 10:45am General Session:
Golden Pacific Ballroom Speaker— Christopher Jamie,
US Bankruptcy Judge
Topic: BK HOT Topics—Common
Proof of Claim Creditor Mistakes
10:45am to 11:15am Lead Sponsor Address:
SWBC, Allied Solutions,
Location Services, South Bay

Auto Auction, REPAY, Manheim,
North Bay Auto Auction,
National Powersports Auction,
PRO Found Recovery Solutions,
DRN
12:30pm to 1:15pmGeneral Session:
Golden Pacific Ballroom
Keynote Speaker –
Veronica Dangerfield,
Certified CU Financial Counselor,
Patelco Credit Union
Topic: Financial Resilience
1:15pm to 1:30pmBreak and Networking with
Exhibitors
1:30pm to 2:15pm General Session:
Golden Pacific Ballroom Speaker— Steve Reger, VP Data Breach &
Fraud Prevention, Consumer Direct & SmartCredit
Topic: Credit Score/File
Manipulation – From an
Investigative perspective & their
use as an investigative Resource
2:15pm to 2:30pm Break and Networking with
Exhibitors
2:30pm to 3:15pm General Session:
Golden Pacific Ballroom Speaker— Brian Hamilton,
Vice President of Innovation,
CU Direct
Topic: Innovation: Building a New Lending Foundation, in the credit
union industry
3:15pm to 3:30pmBreak and Networking with
Exhibitors
3:30pm to 4:15pmGeneral Session:
Golden Pacific Ballroom
Speaker— Toni Altieri,
National Powersports Auction
Topic: Increase your Lending
Portfolio & Minimize losses in
Powersport Lending
5:00pm to 7:30pmBusiness Partner / Exhibitor
Reception
Golden Pacific Ballroom
Networking & Drawings
After 7:30pm Business Partner/Exhibitor First
Tear Down:
Golden Pacific Ballroom

Saturday, October 19, 2019

8:00am to 9:00amBreakfast and Networking with
Exhibitors:
Golden Pacific Ballroom
9:00am to 9:15amLead Sponsor Address: SWBC,
Allied Solutions, Location

Services, South Bay Auto Auction,
REPAY, Manheim, North Bay
Auto Auction, National
Powersports Auction,
PRO Found Recovery Solutions,
DRN
9:15am to 10:00am General Session:
Golden Pacific Ballroom
Keynote Speaker – Eric North,
Attorney, NorthLegal
Topic: Credit Dispute Mandates &
Compliance
10:00am to 10:15am Break and Networking with
Exhibitors 10:15am to 11:00am
Continuation of Eric North
11:00am to 12:00pmClosing Remarks & Drawing
(winners must be present to win)
12:00pm to 2:00pmBusiness Partner /Exhibitor
Final Tear Down:
Golden Pacific Ballroom

Agenda is subject to change without notice. For more details on the conference check www.ccucc.com

To make hotel reservations, call (800) 772-8527 www.towncountry.com  Register now online!!

CCUCC ANNUAL CONFERENCE

P.O. BOX 470053 Los Angeles, CA 90047

www.ccucc.com

October 17-19, 2019

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