With talk of “Contact Tracing” in relation to managing the COVID-19 spreads, the question of where are all of these needed “Contact Tracers” are going to come from may be actually much simpler than assumed. Judging from some of the stated prerequisites of empathy, understanding of patient confidentiality, problem solving, disciplined phone contact and locating contact information for person, it sounds as though this may be an opportunity for the collections industry to fill some of these 10,000 – 300,000 new job opportunities.
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