Commonly accepted business logic tells us that the more clients you have, the more profitable your company becomes, right? Well the surprising answer to that question is “NO.” I look at every client as a relationship, and just as with any relationship in our personal lives, the complexity, the frustration, and the time-consuming nature of a relationship can produce lifelong rewarding experiences or, sadly, bitterness and loss.







More Stories
Half the Credit Unions, Double the Pressure: The New Reality of Collections
Auto Finance Risk Series: A Structural Shift in Credit, Collateral, and Recovery
Q4 2025 Credit Union Auto Loan Delinquency – An End of Year Meltdown